Access to the website
As our customer, we shall grant you a limited access to the site for personal use. However, you may not reproduce, copy, sell, or otherwise use the website or the product images, product list, product description, price, videos, page layout, page design, trademark, logo or other content with commercial purpose.
Meta tags, search terms, keyword terms or the like, containing the name of the website or the trademarks used on it, are not permitted.
The entire content of the website belongs to us or the public domain or it is the property of our content providers, and it is protected by international copyright laws. All of the site’s content that is not our property or public domain shall be used with permission.
If you still believe that your copyrighted work has been used on our website in a manner that constitutes a copyright infringement, please contact us at email@example.com
Pricing and Availability
The price you shall pay for the products is the price indicated on the website. Despite our efforts, a small number of products displayed on the website may not be available. We reserve the right to change our product prices at any time.
Description of the Product
We try to describe the products offered as accurately as possible. If a product offered by us has been purchased by you with a wrong description, your only mean of protection would be to return it in its unused state for either replacement or refund.
Our customers will receive an e-mail confirming the purchase and inclusion of an invoice in the shipment.
If you have ordered a giclée art print without a frame, it will be printed and prepared for shipping within 2-3 days.
Should you wish to have your art print framed, this will take a little more time, for the frame will have to be made specifically for your order. The framing process takes about 7 or 8 business days. Sometimes a frame profile may be temporarily unavailable. We will inform you of any possible delays.
The order can be returned within 30 days or if damaged during transportation. In order to make the return of products as comfortable as possible, we have made sure this procedure would be quick and easy:
Step 1 - Notification
In order for you to initiate the return process, you must send an e-mail to firstname.lastname@example.org by specifying your order number and the reason for the return.
Step 2 - Return of the goods
As soon as we receive your notification, we will provide you with detailed instructions on how to return your order. We require products to be returned in good condition and in their original packaging. Once we receive the returned order, we shall replace the goods or refund their price, if necessary.
*We do not reimburse shipment costs.
Returning a framed artworks
Kindly note that since the picture frames are made manually and especially for your order, the acceptance of the return shall be at our discretion, so you will need to have a really good reason.