Terms and Conditions
Access to Website
As a customer of our website, you are granted limited access for personal use. However, you are prohibited from reproducing, duplicating, copying, selling, or exploiting the website or any of its content, including but not limited to product images, listings, descriptions, videos, prices, page layouts, page designs, trade dress, trademarks, logos, and other content, for any commercial purpose. You are also not permitted to use any meta tags, search terms, key terms, or similar means that contain the website's name or trademarks used on the website.
All content on our website is either our property, in the public domain, or the property of our content suppliers and is protected by international copyright laws. We have obtained permission to use any website content that is not our property or in the public domain.
Product Pricing and Availability
The prices displayed on our website are the prices you will pay for our products. While we strive to ensure that all items on the website are available, a small number of them may be unavailable at times. We reserve the right to modify the prices of our products at any time.
We make every effort to provide accurate and comprehensive descriptions of our products. If a product you purchase from us is not as described, you may return it in unused condition for a replacement or refund that meets the description.
Invoice and Purchase Confirmation
We will send an invoice and purchase confirmation email to our customers with their shipment.
Production Time for Giclée Fine Art Prints
If you have ordered an unframed art print, it will be printed and prepared for shipment within 2-3 days. However, if you request a framed print, please note that the frame will be custom-made for you, which may take slightly longer. The framing process typically takes around 7-8 business days, and in some cases, a specific frame may be temporarily unavailable. We will keep you informed of any potential delays.
The shipping cost for our products depends on various factors, including whether the paintings are framed, the weight of the shipment, and the destination to which it must be sent. You can determine the shipping cost by adding the selected paintings to your shopping cart and using the "Shipping Estimates" tool.
For unframed art prints, we offer free standard shipping, as well as express shipping via DHL, which typically takes 2-4 working days.
At TopArtPrint.com, we are committed to providing high-quality products and ensuring your satisfaction. If, for any reason, you are not satisfied with your order, you may return it within 14 days of receiving it for corrections or a full refund. However, please note that we reserve the right to determine whether a return is acceptable, and you must have a valid reason for requesting one. Please contact us in advance at firstname.lastname@example.org so we can address the issue.
Please note that shipping charges will not be refunded, and any items damaged during transportation should be reported to us immediately by email at email@example.com. In your email, please include your order number, the painting name, and a brief description of the issue, as well as whether you are seeking a replacement or a refund.
To return your item, please pack it in its original tube or box and include the completed return instructions form that was included with your order. Be sure to indicate the reason for the return and what action you would like us to take, whether that's correction, free replacement, or a refund. We strongly recommend that you use a traceable shipping method when returning your item.
These terms and conditions are subject to the laws of Bulgaria. Any agreement for the purchase of goods from this website, and any disagreements or claims arising from such an agreement, will be governed by Bulgarian law.