Return Policy

At TopArtPrint, we are committed to providing high-quality products and ensuring complete customer satisfaction. If for any reason you are not satisfied with your purchase, our return policy is here to assist you.

30-Day Return Window:
We accept returns within 30 days of receiving your order, but only in cases where the product was damaged during transportation or there is another valid issue.

Step 1 – Notification:
To start the return process, please email us at info@topartprint.com with your order number and a brief explanation of the issue.

Step 2 – Return of Goods:
We will reply with instructions on how to return the product. Please return the item(s) in their original packaging and in good condition. Once we receive the returned goods and verify their condition, we will offer either a replacement or a refund, as appropriate.

Returning Framed Artworks:
Please note that framed artworks are custom-made specifically for your order. Returns of framed pieces are accepted at our discretion and only with a valid reason.

Refund Processing Timeframe and Method:
Refunds are processed within 3 to 5 business days after we receive the returned item(s). The refund will be issued using the original payment method. Please note that shipping costs are non-refundable, except in cases where the return is due to an error on our part or a damaged product.

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